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About the limitations

The official WhatsApp Business API has some limitations compared to Z-API (which uses an unofficial connection). Some features that existed in Z-API are not supported by the official API and, therefore, are not available in . Below we list the affected features so you can assess the impact on your integration before migrating.

Messages

Contacts

Groups

The official WhatsApp API supports groups, but with limited features compared to Z-API. Features supported by the official API are marked as In development and will be available soon in .

Business

Company profile

Catalog and products

Labels

Other

Status

Channels (Newsletter)

Chats

Communities

Calls

Privacy


These limitations come from the official WhatsApp Business API (Meta) itself, not from . If Meta makes these features available in the future, will incorporate them.